desktop support

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Speed, accuracy, resolution… These are the benefits our clients realize through our Help Desk because of the experience our technicians have gathered over many years of working on thousands of computers and laptops.  For faster resolution to our client’s desktop issues we provide real-time remote access to our client’s computers through our “smplAssist”.  With the click of a mouse we can temporarily take over a computer and quickly resolve an issue, truly a ‘simple solution’.

network support

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Uptime, reliability, accessibility… smplsolutions’ ability to provide IT managed services & Network managed services (often referred to as “pre-scheduled data maintenance”) allows our clients to be focused on the success and growth of their business, while we focus on keeping your network running smoothly.  From servers to firewalls to wireless WiFi, our clients benefit from our expertise and certifications to do it all.